Website Terms & Conditions

[1] Terms of Delivery: I, the customer, am to pay for my own electrical and plumbing connections and the cost of any necessary alterations to my premises. Markforce is to complete the delivery on or about the date agreed upon in the contract, but this obligation is subject to my premises being ready to receive the installation and to all delays directly arising from shipping, non-availability of ordered equipment, strikes, lockouts, accidents, fires, wars, acts of God, non-delivery of material or parts by suppliers or any other cause or reason whatsoever beyond our control. No such delay shall excuse or justify my refusal to accept delivery of the equipment.

[2] Warranties: The equipment is covered by the manufacturers warranty and any terms and conditions that may apply under said warranty. Our manufacturers and suppliers will work hard to provide warranty service in an appropriate time frame. While some customers will request a replacement item or a full refund should there be a fault present at purchase the suppliers will invariably exercise their right to repair the item as covered under the warranty.

[3] Retention of Title: All equipment remains the property of Markforce until such time as payment has been effected in full and all monies have been duly cleared in the relevant bank account.

Any agreement arising out of this request shall be deemed to have been entered into at the relevant place of execution and all monies payable hereunder shall be payable at the relevant office of Markforce.

[4] Default: Should I countermand this request or neglect or refuse to accept delivery of the goods or if I fail to sign any Hire Purchase or any Agreement to which my signature is required by the terms hereof, I shall forfeit all monies already paid hereunder and pay to the Company, not as a penalty but as a genuine pre-estimate of the damages sustained by the company in the procurement of or manufacture of the goods or any part thereof at my request, such further, sum as with the monies already paid by me is equal to the Deposit Payable and a further ten [10] per centum of the total Purchase Price thereby provided.

[5] Damaged Goods – If an appliance is received and is faulty in any way, other than from transport damage, you should notify Markforce immediately by phone or email advising your contact name, address, phone and fax numbers, our invoice number and details of the fault.

With deliveries, please check all items before signing for them. Please do not sign for and accept deliveries if the goods are obviously damaged in transit. It is better to refuse delivery than to sign for damaged goods. You could also ask the driver to acknowledge and sign that the delivery was received damaged.

[6] Return Policy:

Goods returned for credit (other than damaged goods as listed above) will not be accepted unless prior arrangements have been made with Markforce.

Items purchased through MARKFORCE are subject to the following conditions if you require to return the item.
a) the item must be in its original condition, with no scratches or dents and preferably in its original packaging.
b) the item must be disconnected from all services, i.e. plumbing & electrical, prior to arranging for the item to be collected.
c) once the item has been returned to the supplier and points a) & b) above have been confirmed, then your refund will be effected to the nominated account or credited back to your credit card, minus any associated credit card fees and or restocking fees.

The equipment you have purchased is covered by the manufacturers warranty and any terms and conditions that may apply under said warranty. Our suppliers will work hard to provide warranty service in an appropriate time frame. While some customers will request a replacement item or a full refund should there be a fault present at purchase the suppliers will invariably exercise their right to repair the item as covered under the warranty.

All returned goods are subject to a minimum 25% restocking fee, depending on what our suppliers charge, and will only be accepted if returned in original condition, in original packaging with all original instruction booklets, warranty cards and documents.

If the returned item has been used in any way it will be deemed to be second hand and no credit will be issued.

MARKFORCE will always try to work with our customers to achieve the best possible result.

[7] Delivery Dates: All delivery dates as supplied on invoices are proposed only and are subject to stock availability. Undue delays are not the responsibility of Markforce.

[8] Prices:  Prices, as advertised on the website are subject to alteration without notice. Markforce reserves the right to refuse supply if an incorrect price has been published on the website or any other media.

[9] Online Orders: Online orders are not confirmed until a representative of Markforce has verbally approved with you that pricing, including delivery and the availability of the items[s] is correct. It is the responsibility of the customer to ensure that items listed for sale are correct and available prior to ordering. It is also the responsibility of the customer to ensure that the dimensions of the product are correct as listed and that the item will fit in the desired location and through all doors and access areas. It is assumed that delivery means, delivery to curbside unless an delivery and installation service is specifically quoted by Markforce and ordered by the customer. It is the responsibility of the customer to arrange transport of good from the curbside to the final location, including manpower, lifting devices, traffic management or whatever other facilities are required to facilitate delivery.

[10] Acceptance: The placement of any order with Markforce implies acceptance of the above conditions of sale.

 

Finance Terms & Conditions

Click to Download & Print:   Markforce Website T&Cs